ASML’s HR Tech: ServiceNow Powers Their Staff Leave Management

Introduction

ASML, a leader in advanced technology equipment, relies on digital tools for efficient business management. Many are curious about the exact HR systems ASML uses, especially for staff annual leave. This article explores what is publicly known about ASML’s HR system choices and their approach to tracking staff holidays.

Key Findings

• Main HR Platform: ASML uses ServiceNow as its strategic, enterprise-wide platform for employee-related matters.
• Annual Leave Tracking: Employees access a self-service ServiceNow “People Portal” for HR tasks, including submitting and tracking leave.
• No Separate HRIS Identified: There is no public evidence that ASML uses a traditional, separate HRIS like SAP SuccessFactors or Workday.

Analysis

ServiceNow at ASML

ASML’s ServiceNow platform covers more than just technical support—it now functions as the organisation’s “People Portal”. Employees use this digital hub to request parental leave, book facilities, manage HR questions, and handle other work-life events. The development of the ServiceNow Virtual Agent (“Violet”) signals a move towards even greater automation of HR tasks, including those that often repeat—such as managing staff leave^9.

Leave Management Process

Staff in the Netherlands (where ASML is headquartered) use the ServiceNow People Portal for all HR self-service activities. This includes submitting and managing annual leave requests. The system is being enhanced with more automation and streamlined workflows, suggesting ServiceNow’s central role is here to stay^9.

While other analytics tools help ASML with talent acquisition and reporting, there is no public reference to a named HRIS product separate from ServiceNow^1.

Evidence Assessment

Official sources and customer stories directly reference ServiceNow as core to ASML’s employee services. Although job postings, employee commentary, and consulting reports mention HR technology generally, none indicate that a separate staff holiday planner software is in use alongside ServiceNow.

Conclusion

ASML uses ServiceNow as its all-in-one employee portal, and this includes staff holiday management. The People Portal lets employees handle their own leave requests and HR processes online. It appears that ServiceNow is not just ASML’s IT helpdesk solution—it has become their go-to holiday planner software^9.

For companies interested in improving how they handle employee time off and HR tasks, a dedicated annual leave management software like ASML’s approach may provide flexibility and efficiency.